Craftrange are delighted to be offering craft supplies to people worldwide (or as close as we can get) now so if you are in the USA or in Europe or Australia / New Zealand, we are happy to post your craft items to you.
To order for international delivery please contact us at firstname.lastname@example.org and let us know what you'd like to order. We will then calculate shipping for you and arrange for your order and payment to be processed.
Please note, shipping generally starts at £3.95 going to about £15.00 for certain countries. However, in all cases we will try and find the most economical shipping cost for you.
On average, delivery times on International Orders will be approximately 5 to 7 working days.
Is my parcel insured?
For a tracked and trace service the cover levels are generally higher. For International Economy Postage, you will be covered up to the value of £20.00.
We do take into account the value of your order when calculating shipping options and this will always be explained to you before we process an order.
How can I pay?
For the most secure way to pay, we highly recommend Paypal. We can take payment direct via credit card but due to the sensitive nature of the information provided, we feel Paypal is the most secure option. Once we have calculated your postage we will send you an invoice via Paypal with your total.
You do not need a Paypal account to pay with Paypal either.
If you receive an incorrect item we will replace it for you with the correct one. However, if you have mistakenly ordered an item and wish to return it, you will be responsible for the shipping costs both ways.
This is also the case if you wish to return an item you no longer want to exchange it for something else.
We will notify you of the cost of an exchange / return once we have calculated what the total will be.
In all cases, if you are intending to return an item please contact us at email@example.com with the details first.
Which countries can you post to?
European Union, Eastern Europe, Australia and Oceania, Africa, South America, Central America, Caribbean, North America, Middle East, Asia.
Please note these are general regions. On occasion we will be unable to deliver to a specific country and will let you know upon your enquiry.