Please inform us of any items damaged in transit or wrongly delivered within 7 days of the invoice date.

Please contact our Customer Services department custserv@craftrange.com  or Telephone 01282 833091 to authorise any items for return. All items can be returned for a full refund providing the product is in the original packaging, unused, in a re-sellable condition and unopened. The cost of returning the product is the responsibility of the customer, customers should receive proof of posting as an item cannot be accepted as received until arrival at the returns address.